Shipping policy

Shipping Policy – Glow Haus UK

Thank you for shopping with Glow Haus UK. Below you’ll find everything you need to know about our shipping process

Processing Times

All orders are processed within 1–3 working days (Monday–Friday, excluding bank holidays).

Orders placed after 2pm or on weekends will be processed the next working day.

During busy periods, launches, or promotions, processing times may be slightly longer

UK Shipping

We currently ship within the United Kingdom.

Estimated delivery times:

  • Standard Delivery: 2–4 working days after dispatch
  • Express Delivery: 1–2 working days after dispatch

Shipping costs are calculated at checkout.


Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking details so you can monitor your delivery.


Delivery Issues

Glow Haus UK is not responsible for:

  • Delays caused by the courier
  • Incorrect shipping addresses provided at checkout
  • Parcels marked as delivered by the courier

Please ensure all address details are correct before placing your order.

If your parcel appears lost or delayed, contact us and we will do our best to assist you.


Failed Deliveries

If a parcel is returned to us due to:

  • Incorrect address
  • Failure to collect
  • Refusal of delivery

The customer will be responsible for any re-shipping costs.

Contact Us

For any shipping questions, please contact:

Email:info@glowhausuk.co.uk

Business Name: Glow Haus UK