Refund policy

Returns & Refunds Policy – Glow Haus UK

 

At Glow Haus UK, we take hygiene and customer safety very seriously.

Due to the nature of our products, we do not accept returns or exchanges on any items once they have been purchased. This includes all tanning products, accessories, and skincare items.

For hygiene and safety reasons, we cannot accept returns on:

• Opened or unopened tanning products
• Used or unused items
• Change-of-mind purchases

All sales are considered final.

Damaged or Faulty Items

 

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery so we can resolve the issue.

To report an issue, email:info@glowhausuk.co.uk

[your email address]

Please include:

• Your order number
• Photos of the item and packaging
• A brief description of the problem

If approved, we will offer a replacement or refund at our discretion.

Contact Us

If you have any questions about your order, please contact:

Email: info@glowhausuk.co.uk

Business Name: Glow Haus UK